As a Senior Technical Program Manager with 10+ years of experience across software, hardware, and AI, I drive complex, cross-functional programs that reach millions.
At Meta, I led globally-distributed teams to deliver innovative, high-impact products, including Meta's first FDA-cleared over-the-counter hearing aid feature, the Meta AI app, and AI-powered, hands-free technology for blind and low vision users, applying GenAI and agentic AI tooling along the way to scale execution. At Expedia, I owned programs that gave travelers cohesive trip planning and booking experiences. Throughout the pandemic, I led a tiger team that cut conflicting travel guidance by 95%, delivering consistent, accurate information during an unprecedented period.
My unique background in software engineering, visual arts, and psychology shapes how I work: technically-grounded, design-minded, and genuinely curious about people. This mix helps me build trust across teams and turn complex, cross-functional work into real outcomes.
I lead with empathy, honesty, and a bias for action.
Owned end-to-end delivery of Meta's first FDA-cleared, over-the-counter hearing aid feature across in-market and next-gen AI glasses (Connect 2026 announcement). Aligned engineering, design, product, QA, marketing, legal, and clinical leads on KPIs, milestones, and regulatory processes. Delivered a high-confidence launch plan that secured formal approval from Meta's CTO and Wearables VP.
Authored a cross-org roadmap for the Connect 2023 debut of Meta AI, the conversational assistant for Meta wearables. Orchestrated consolidation of bespoke apps into a single multi-device experience, reducing operational overhead without disrupting continuous delivery.
Established engineering requirements and milestones to integrate BME into Meta AI glasses, delivering the first hands-free technology to blind and low vision users.
Bootstrapped the AX Playbook and Collaboration Model, establishing XFN requirements, design-to-code checkpoints, and ownership guidelines. Partnered with VPs to scale annual training org-wide. Developed agentic AI solution for AX quality assurance, reducing bug volume by ~30%.
Drove a 60+ member UX initiative to redefine EG's trip planning and booking experiences. Created a prioritization framework that enabled design leadership to deliver on business goals amidst company-wide resource constraints.
Architected a multi-org content delivery framework to efficiently release rapidly-changing travel guidelines to consumers. Reduced out-of-date travel information by 95%, giving travelers accurate guidance during an ambiguous period.
Drove EG-wide strategy to adopt a new Node/React-based PWA, leading an international roadshow and educating stakeholders. 70% of core lines of business were migrated in the first year, exceeding the initial target by 15%.
Owned a comprehensive homepage brand refresh, partnering with design, marketing, advertising, and engineering leads to meet aggressive timelines tied to marketing campaigns.